Crikexapp believes gaming should be fun, not stressful. We place the highest priority on every user's mental and financial well-being, and provide all the tools and support needed to play responsibly.
Responsible gaming means keeping gaming a leisure activity — one where you stay in control of both your time and money. At Crikexapp, we believe every user's gaming experience should be enjoyable and stress-free.
Online gaming is growing rapidly in Bangladesh. But along with the fun comes real risk. Gaming addiction is a genuine problem that can negatively affect your family, career, and finances. Crikexapp takes this seriously and is committed to building a culture of responsible gaming on our platform.
If you ever feel that gaming is disrupting the normal rhythm of your life, the information and tools on this page are here to help. Remember — asking for help is not a sign of weakness; it takes courage.
For us, gaming is always entertainment — never a source of income. Crikexapp never encourages users to chase losses or place bigger bets in hopes of a big win.
Review the signs below to assess yourself or someone close to you. If several of them apply to your situation, it may be time to seek support.
Warning signs
Healthy gaming habits
If three or more of the warning signs above apply to you, please contact our support team immediately or use the protection tools listed below.
Crikexapp offers several effective tools to help keep users safe. All of these can be activated at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period ends.
Set a time limit for how long you play in a single session. Once that time is up, Crikexapp will automatically end the session.
You will be reminded at regular intervals of how long you have been playing and how much you have spent.
Temporarily suspend your account for a set period. You can take a break anywhere from 24 hours up to 6 weeks.
Join the self-exclusion program to keep your account closed for an extended period. Apply for any duration, from 6 months to permanent.
If your losses exceed a set amount, gaming will automatically stop — to protect your finances.
Activating responsible gaming tools on Crikexapp is quick and easy. Just follow the steps below.
Log in to your Crikexapp account and click on your profile icon in the top right corner.
Select "Account Settings" or "Security" from the dropdown menu.
Go to Settings, find the "Responsible Gaming" section, and click on it.
Set your preferred deposit limit, time limit, or exclusion, then confirm your selection.
Reducing a limit takes effect immediately. A 72-hour waiting period applies for limit increases.
If you have trouble setting up the tools, reach out to Crikexapp's 24/7 support team via Live Chat. We will help you directly.
Incorporate these responsible gaming tips into your daily gaming habits on Crikexapp.
Crikexapp strictly prohibits anyone under 18 from using the platform. This is not just a legal obligation — it is our moral responsibility.
A note for parents: If you suspect a minor is using Crikexapp, please notify our support team right away. We will take action within 24 hours. You should also enable parental control software on your device.
Ask yourself the questions below. Answer them honestly.
If multiple answers are "Yes", contact the support team.
Our support team is ready to assist you 7 days a week, 24 hours a day.
Live Chat
Immediate Support
For adults only
You must be at least 18 years old to play on Crikexapp.
The Core Pillars of Our Protection System
Crikexapp enforces a strict age verification process at registration. No one under 18 can create an account under any circumstances.
Once your deposit or loss limit is reached, Crikexapp automatically blocks any further transactions — no exceptions.
While on self-exclusion or a break, Crikexapp will not send you any promotional or gaming-related messages. A completely uninterrupted break is guaranteed.
Crikexapp's customer support team is specially trained in responsible gaming. They will help you with empathy and without judgment.
Your gaming habits and use of protection tools are kept completely confidential. No one will know if you have set any limits or exclusions.
All responsible gaming information and support on Crikexapp is available in Bengali, designed with Bangladeshi users in mind.